We are OPEN and following our usual office hours. We closely follow the health department and local government regulations regarding safe practices for healthcare facilities. According to the Back to Business Framework for Memphis and Shelby County, we are listed as an essential business and attending a necessary visit is an essential activity. As the situation with COVID-19 evolves, we will post updates to our operations on this page. Please call us if you have any questions or uncertainty. Also, anyone may schedule a telehealth visit to consult with one of our doctors.
The following are ways we are working together to protect your health:
- Please wear a face covering when in public areas of the building. This ensures that we are all working together to protect our more vulnerable patients. (source)
- To maintain social distance, drivers and other adult guests who do not have an appointment should wait in their car as opposed to the reception area. Families with children are welcome to remain together in the clinical area. (source)
- To maintain social distance, you will be taken to a private room shortly upon arrival. (source)
- If you or someone in your household has had recent fever, cough, worsening asthma, or shortness of breath, please first call our office to reschedule your appointment. If you have any of these symptoms, stay at home and call your doctor. (source)
- All patients and guests may have their temperature checked via touch-less scan to screen for fever.
- All staff in the office are screened 3 times per day to ensure symptom-free status. (source)
- Doctors and therapists wash their hands prior to each individual patient visit. (source)
- Treatment tables and equipment are cleaned between each use.
- Public use surfaces (counter tops, door knobs, etc) are cleaned regularly.
- We have published our Covid-19 Compliant Protocol as requested by 2020 Back to Business Memphis.
We have chosen the above strategy based on a combination of biomedical and societal factors. Since we are a healthcare facility that does not directly treat infectious disease, we will continue to provide in-office care for musculoskeletal disorders (spine, muscle, and movement-related health problems). If a patient has both a musculoskeletal disorder and symptoms of infectious illness, our doctors may advise the patient over the phone or via telehealth rather than in-office consultation. As such, patients may continue to access chiropractic care at this office. We are committed to adhering to evidence-informed precautions to prevent both personal exposure to and minimize community spread of COVID-19.