Privacy Policy

Updated November 21, 2024

Cole Pain Therapy Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://colepaintherapygroup.com) or interact with us online or offline.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and mailing address when you fill out a contact form, schedule an appointment, or subscribe to our newsletter.
Health information or medical history if voluntarily submitted.

b. Non-Personal Information:

Browser type, IP address, operating system, and browsing behavior through cookies or other tracking technologies.

c. Payment Information:
If you pay for services online, we may collect billing and payment details.

2. How We Use Your Information

We may use your information for the following purposes:

To schedule and manage appointments.
To respond to your inquiries and provide customer support.
To send newsletters, updates, and promotional materials (with your consent).
To improve the Site and enhance the user experience.
To comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information:

With trusted third-party service providers to facilitate our operations (e.g., payment processors, email services).
To comply with legal requirements, court orders, or government regulations.
With your explicit consent in specific circumstances.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information.
Withdraw consent to receive marketing communications.
Restrict or object to certain data processing.

To exercise your rights, contact us at webmanager@cptg.net.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated. Your continued use of the Site after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Cole Pain Therapy Group
2845 Summer Oaks Dr
Memphis, TN 38134
Phone: (901) 377-2340
Email: webmanager@cptg.net

Richard L. Cole, DC, DACNB, DAIPM, FIACN, FICC
Jeffrey D. Luebbe, DC, CCRD, CCSP
W. Steven Vollmer, DC, DAAPM
Bradford J. Cole, DC, MS, CSCS
J. Colby Poston, DC
Daniel H. Smith, DC
2845 Summer Oaks Dr., Memphis, TN 38134
(901) 377-2340

Monday – Friday:
8:00 AM – 6:00 PM
Saturday :
8:00 AM – 12:00 PM
Walk-ins are Welcome!